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100% reimbursement for unauthorized transactions through RBC InvestEase1

We are committed to keeping your information secure and protecting your privacy at all times. That’s why we developed the RBC InvestEase Online Security Guarantee.

Under the Online Security Guarantee, if an unauthorized transaction is made in your account through the RBC InvestEase online dashboard , you will be reimbursed 100% for any direct losses in your account.1

How to ensure you receive 100% reimbursement:

  • Always sign out and close your Internet browser at the end of each online session on the RBC InvestEase dashboard
  • Keep your password confidential at all times
  • Frequently review your online account activity and statements
  • Call us immediately at 1-800-769-2531 if you believe someone else knows your password, or if there is any suspicious activity in your account
  • Always sign out and close your Internet browser at the end of each online session on the RBC InvestEase dashboard
  • Keep your password confidential at all times
  • Frequently review your online account activity and statements
  • Call us immediately at 1-800-769-2531 if you believe someone else knows your password, or if there is any suspicious activity in your account

See the full terms and conditions of the Online Security Guarantee.

See the full terms and conditions of the Online Security Guarantee.

Sharing the Responsibility

While our online security meets the highest standards, the best way to ensure your online experience is secure is for us to work together. Take a look at our Protecting Your Privacy page to read about the tools we offer, as well as some helpful tips to help enhance your online security.

If you notify us of an unauthorized transaction, we will work closely with you to complete an efficient and thorough investigation, and help ensure that all necessary steps are taken to protect you from additional losses.