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About Us

RBC InvestEase is an online investment management service that simplifies investing and adds the expertise of real advisors leaving all the investing work to us.

We provide you with an investment plan based on your answers to a few questions. We’ll invest your money in a portfolio of carefully-selected ETFs on your behalf, and our accredited advisors keep an eye on them to help you stay on track.

No. While RBC InvestEase is an online investing service, it is not the same as self-directed investing (such as through RBC Direct Investing).

With self-directed investing, the responsibility of researching and picking investments, creating an investment portfolio, and buying/selling investments is on you. At RBC InvestEase, we do all this work and recommend the investment plan for you. All you have to do is choose your account type and deposit money into your account.

RBC InvestEase offers you convenient investment management for a lower fee than you’d typically pay for traditional investment advice*. You can view your portfolio and track your progress online any time and get help from our team of experienced Portfolio Advisors when you need it.

Opening an Account

During our pilot, you can open an account with us at any time online provided that you meet eligibility criteria. Here’s how:

  • On our welcome page fill in the fields on the page and select Get Started.
  • Answer some questions about yourself so we can understand your needs and recommend an investment plan.
  • If you’re happy with the recommendation, you can open an account online in just a few quick steps.
  • A Portfolio Advisor will call you to confirm that your investment plan and portfolio suit your needs.
  • Once your account is open, log in to your dashboard and make your first deposit to start investing.

You can call us at 1-800-769-2531 if you have more questions about opening an account.

During our pilot, you can open a Tax-Free Savings Account (TFSA), a Registered Retirement Savings Plan (RRSP) or a non-registered investment account. Even though you may already have other non-registered accounts with RBC, you’ll need to open a new account.

We are working on adding other accounts in the future, like a Locked-In Retirement Account (LIRA), Restricted Locked-in Registered Retirement Savings Plan (RLSP), Registered Retirement Income Fund (RRIF), Registered Education Savings Plan (RESP) and joint accounts.

Yes. You need to contribute at least $1,000 into your account to start so that we can invest your funds into a diversified portfolio, which will have a mix of assets suited to your investment plan.

This $1,000 minimum only applies to your first deposit. After that, you can choose to deposit as much or as little as you’d like. Just keep in mind that your plan may go off track if your contributions don’t match what you set out in your investment plan. We suggest maintaining a balance of $1,000 or more to ensure your portfolio is always diversified.

If you’d like to join the pilot, you must meet the following criteria:

  • You are an RBC client with a personal chequing or savings account and access to RBC Online Banking
  • You are a resident of Alberta, Ontario or Saskatchewan
  • You are at least 18 years old
  • You were not born in the U.S. and are not a U.S. resident for tax purposes
  • You have a Social Insurance Number that starts with a number from 1 to 7
  • You are opening this account on your own behalf and are not a General Power of Attorney, Public Trust or third party
  • You’re the only person with financial interest in and exerting control over the assets in this account

Pricing

Accounts opened before October 31, 2018, will not be charged management fees by RBC InvestEase until March 31, 2019. During this promotional period, only a weighted average management expense ratio between 0.10-0.17% will apply to the ETFs held in your portfolio. We’ll also contact you 60 days before we start charging fees to your account.

If you transfer money/assets directly from RBC InvestEase to another financial institution, a fee of $135 + applicable sales tax will be charged. If you transfer to another RBC company or withdraw in the form a cheque, then we will waive the $135 fee.

Starting April 1, 2019, an annual management fee of 0.50% + applicable sales tax (billed monthly, based on your account’s average Assets Under Management) will be charged by RBC InvestEase.

The annual investment management fee covers the costs of buying your investments, rebalancing your portfolio, and accessing our Portfolio Advisors. There are no surprise transaction or administrative fees.

Like mutual funds, exchange-traded funds (ETFs) have expenses related to managing the fund. These expenses are usually expressed as the management expense ratio (MER). In general, ETFs are usually more cost-efficient compared to mutual funds of equivalent strategies. The MER is made up of the following costs:

  • Management fee: The annual fee payable to the fund manager (e.g. RBC Global Asset Management) for acting as a trustee and manager. It’s the largest portion of the MER and includes costs of the custodian and valuation agents, registrar and transfer agents, and any other service providers retained by the manager.
  • Operating expenses: Include fees like complying with national regulations and fees payable to members of the board of governors of the ETFs.
  • Taxes: Each fund must pay applicable sales taxes on management fees and administration fees charged to the fund.
  • Management expense ratio (MER): This is the total of the costs noted above expressed as a percentage. In other words, it’s a portion of a fund’s average net assets paid each year to cover the day-to-day and fixed costs of managing the fund. MER includes all management fees and applicable sales taxes paid by the fund for the period, including fees paid indirectly as a result of holding other ETFs.

Note: The ETF MERs described above are different from the annual investment management fee of 0.50% that RBC InvestEase charges for its services.

Our annual investment management fee of 0.50% + applicable sales taxes will be billed monthly, based on your average assets under management.

You won’t need to pay any fees to withdraw funds from your account. You’ll only pay a fee of $135 + applicable sales taxes if you transfer money from your RBC InvestEase account to an account at another financial institution.

If you’d like to withdraw funds from your account, call 1-800-769-2531 and a Portfolio Advisor will help.

There are no additional fees to close your account. During our pilot, you will not have to pay our annual management fee of 0.50% + applicable sales taxes. If you close your account once this fee is being charged, you’ll be charged any outstanding advisory fees on a prorated basis.

Managing Your Account

Automatic transfers (or pre-authorized, ongoing contributions) are an easy way to make sure your investment plan stays on track. Here’s how to set them up:

  • Sign in to RBC InvestEase.
  • In the top menu, choose Transfer Funds.
  • Fill in the fields, including the Amount and Frequency of the transfers.

Deposits you make from your RBC bank account to your account between 4:30 a.m. and 7:54 p.m. Eastern Standard Time (EST) will be processed in real time. Deposits made during all other times will be processed the next business day.

If you have setup your deposits from another bank using Bill Pay, refer to your bank on when your transaction will be processed.

If you withdraw money from your account, it may take up to five business days for the transaction to be processed, since it takes a few days for the ETFs to be sold and converted to cash.

To find your account statements:

  • Sign in to RBC InvestEase.
  • In the top menu, choose Documents.

We’ll mail your tax documentation during the first quarter of each year.

Since we do all the investing work for you, there is no need to set anyone else as your trading authority.

If you decide to close your account, you can call us at 1-800-769-2531 and speak with a Portfolio Advisor.

Managing Your Portfolio

An investment portfolio is a grouping of investments, combined in such a way to meet a specific financial goal and to match a person’s tolerance for investment risk and time horizon.

For example, depending on your reasons for investing and how long you have to invest, your portfolio could be focused on aggressive growth, moderate growth, protecting and preserving your money, or a balance of growth and preservation.

Your investment portfolio uses an asset allocation mix – a combination of stocks, bonds and cash determined by your risk profile – to help you reach your investment goals. As time passes, your portfolio may drift from the original mix (or target allocation) due to the relative performance of each asset class or because of deposits and/or withdrawals.

As a result, your portfolio may become unbalanced with too much of one asset class or too little of another. When this happens, RBC InvestEase buys or sells the required (ETF) units to bring you back to your original target allocation. Rebalancing ensures that your portfolio stays in line with your objectives.

An exchange-traded fund (ETF) is similar to a mutual fund, except an ETF trades like a stock on an exchange. Like a mutual fund, you can buy “units” in an ETF to own a proportional interest in a pool of assets (such as stocks or bonds).

Indexed ETFs commonly track a specific:

  • Market index (a composite of securities, such as the S&P/TSX Composite Index)
  • Market sector (a group of stocks representing companies in similar lines of business)
  • Commodity (such as precious metals or energy futures)

The investment returns shown on your dashboard are calculated using a modified time-weighted rate of return. This method accounts for your portfolio’s performance and timing of cash flows in and out of your account. These calculations exclude the current month’s activities.

Yes. If your investment plan no longer makes sense for your needs or if you’ve had an important life change, give us a call at 1-800-769-2531. A Portfolio Advisor will ask a few questions to understand your situation and help you update your plan.

RBC Direct Investing Inc. provides custodial services for the funds that you invest with RBC InvestEase. RBC Direct Investing Inc. is responsible for keeping your financial assets safe, maintaining your accounts, record keeping, trade settlement and reporting. RBC Direct Investing Inc. is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF).

Through RBC Direct Investing Inc., your account is protected up to certain limits by the CIPF in the event of the insolvency of RBC Direct Investing Inc. The CIPF does not protect your assets from losses due to market movements or the activities of RBC InvestEase. If you’d like to learn more about these limits, please visit the CIPF website (www.cipf.ca) for more information.

Under the Online Security Guarantee, if an unauthorized transaction is made in your account through the RBC InvestEase online dashboard, you will be reimbursed 100% for any direct losses in your account. Terms and conditions will apply.


Legal Disclaimer
RBC InvestEase Inc. provides online discretionary investment management services. Other products and services may be offered by one or more separate corporate entities that are affiliated to RBC InvestEase Inc., including without limitation: Royal Bank of Canada, RBC Direct Investing Inc., RBC Dominion Securities Inc., RBC Global Asset Management Inc., Royal Trust Corporation of Canada and The Royal Trust Company. RBC InvestEase Inc. is a wholly-owned subsidiary of Royal Bank of Canada and uses the business name RBC InvestEase.

The services provided by RBC InvestEase are only available in Alberta, Ontario and Saskatchewan. If you are not currently a resident in Alberta, Ontario or Saskatchewan, you should not access the information available through this digital service.